by Jody Ballew
Well, the protesters have their Twittering technology and the 911 dispathchers have theirs. A system called "SSI Knowledge Center produces a Web-based emergency management tool for large-scale emergencies to help record information, manage resources and manage incidents" is often used by Emergency management centers like your local 911 dispatch. The tool was used during the Pittsburgh G20 after being directly marketed for that purpose and is gaining broader application through FEMA.
The parallels are eerie. Happy Halloween!
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